Payment Policy

This Payment Policy outlines how transactions are processed at Vita Old Metairie and the measures we take to ensure your financial information remains secure.

1. Secure Checkout & Transparent Pricing

Payment is required in full at the time of purchase. All transactions are conducted in United States Dollars (USD $). Before finalizing your order, the checkout page will clearly display the total cost, which includes:

  • Product Price: The cost of your selected items.
  • Shipping Fees: FREE over $75, or a flat rate of $4.99 for smaller orders.
  • No Hidden Fees: We do not charge restocking fees or surprise handling charges at checkout.

2. Accepted Payment Methods

We provide a secure and seamless checkout experience through our primary payment partners. We accept the following methods:

  • Credit/Debit Cards: Visa, MasterCard, PayPal.

3. Transaction Security (SSL Encryption)

Your security is our top priority:

  • Encryption: Our website uses Secure Socket Layer (SSL) technology (look for the padlock icon in your browser address bar) to encrypt your data during transmission.
  • Data Privacy: Vita Old Metairie does not store or have access to your full credit or debit card details. All financial information is handled directly by PCI-compliant secure servers.

4. Order Confirmation

  • Instant Receipt: You will receive an automated Order Confirmation Email containing your order number and transaction summary immediately after a successful payment.
  • Processing: Orders are processed within 1–3 business days (Mon–Sat) to ensure your order ships as quickly as possible.

5. Contact Information

If you have any questions regarding your payment or a recent transaction, please contact us: